In this Agreement, the following words have the following meanings unless the context otherwise requires:
Netminders agrees to provide the Subscriber, and the Subscriber agrees to subscribe from Netminders, the Services for the term of this Agreement and subject to and in accordance with the terms and conditions of this Agreement.
3.1 This Agreement shall take effect on the Effective Date.
3.2 Subject to Clauses 11.2, 11.3, 11.4 and 11.5 below, this Agreement shall be for an initial minimum term of twelve (12) months, or otherwise specified in the Service Order Form, from the Commencement Date (the "Initial Term") or otherwise stated. On expiration of the Initial Term, this Agreement shall continue in force until terminated pursuant to Clause 11 below.
3.3 Subject to Clause 3.4, the Subscriber may terminate this Agreement prior to the end of the Initial Term by giving Netminders not less than two (2) months' prior written notice.
3.4 In addition to any legal or equitable remedies available to Netminders, if this Agreement is repudiated or terminated by the Subscriber before the expiry of the Initial Term for any reason other than termination by Netminders pursuant to Clause 11.2 below or termination by the Subscriber pursuant to Clause 11.4 below, the Subscriber shall be liable to pay Netminders as liquidated damages a termination charge equal to all Charges covering the remaining period of the Initial Term, unless the Subscriber comes into an agreement with Netminders on a different basis of liquidated damages for early termination.
3.5 The Subscriber acknowledges that on early termination of the Services pursuant to Clause 3.3 hereof, Netminders will suffer loss arising from the provision of resources and staffing and that accordingly the Charges under Clause 3.4 hereof is not a penalty but represents a genuine pre-estimate loss, which Netminders will suffer.
4.1 In consideration for the provision of the Services, the Subscriber shall pay to Netminders the Charges stated on the bill statements of Netminders or notified or presented by Netminders to the Subscriber from time to time. Charges will begin to accrue as from the Commencement Date.
4.2 Netminders will issue bill statements for the Charges to the Subscriber by post, electronic mail and/or facsimile transmission. All Charges are due and payable the payment date as specified in the bill statement.
4.3 Notwithstanding the termination of this Agreement, Netminders shall be entitled to charge a late payment charge calculated at the rate of 1.5% per month accrued on a daily basis on any Charges not paid on or before the payment due date as stated in the bill statement therefore until such Charges has been paid in full.
4.4 Netminders may demand a deposit from the Subscriber to secure the Subscriber's payment of any sum due to Netminders and may at any time vary such deposit's amount at Netminders sole discretion. Netminders may apply such deposit to reduce or pay any sums due by you to Netminders on whatsoever account at any time. No interest shall accrue on any deposit held by Netminders. Any deposit remaining following the termination of this Agreement shall be returned to the Subscriber after deducting any such sums due to Netminders following termination of this Agreement.
4.5 In case of disputes over any usage of the Services or the Charges, Netminders's usage records and those of any third party supplier or service provider in providing the Services shall be conclusive evidence of all such usage of the Services or Charges.
4.6 Without prejudice to Clause 4.3 above, any queries regarding a bill statement must be raised within thirty (30) days of the date of the bill statement. The above dispute period shall not be applicable to those invoices that are due immediately and the Customer hereby irrevocably waives its rights to raise any queries/disputes in respect of those immediately due invoices.
4.7 The Subscriber shall pay all taxes (including any goods service tax or any equivalent hereto), duties, stamp duties, impost, levies or government charges relating to this Agreement and the Services. If the Subscriber is required by law to make any deduction or withholding from any amount payable to Netminders under or in relation to this Agreement then the amount paid by the Subscriber shall be increased such that Netminders receives the full amount specified under this Agreement net of such deduction or withholding.
5.1 Netminders will during the term of this Agreement provide the Services to the Subscriber in accordance with the terms and conditions of this Agreement. Netminders will use its reasonable endeavors to install and provide the Services within the agreed timescales (if any). However, such time scales are estimates only and Netminders will in no event be liable for any costs, charges, losses or expenses of any kind arising out of any delays in meeting such timescales.
5.2 Netminders will provide the Services only at the premises at which the Equipment is installed by Netminders. Netminders shall not be liable for any loss or damage of whatever kind by reason of any delay in the delivery or installation of the Equipment.
5.3 Netminders will comply with the Service Level Agreement (if any) of the Services for the time being as posted on Netminders's Website. Netminders may at any time and at its absolute discretion amend or vary the terms of the Service Level Agreement (if any) of the Services by giving the Subscriber not less than thirty [30] days' prior written notice of such amendments or variations. By continuing to use the Services without making objection to such amendments or variations within thirty [30] days of such notice, the Subscriber is deemed to accept the same. For the purpose of this Clause, publication or posting of such amendments or variations on Netminders's Website or by email to the Subscriber shall constitute written notice. The revised or amended terms will take effect when they are posted on Netminders's Website.
5.4 Netminders will grant to the Subscriber a non-exclusive and non-transferable license (if any) for the Subscriber to store, run and use the software on the Subscriber's computer or the Equipment in accordance with the terms and conditions of this Agreement and the software license with accompanies the software but not further or otherwise. Except to the extent permitted by law, Subscriber shall not alter, modify, adapt or translate the software non decompile, disassemble or reverse engineer the same nor attempt to do any such thing.
5.5 Netminders will comply with the terms of its Privacy Statement and the provisions of the Personal Data (Privacy) Ordinance in dealing with the personal data of any of the Subscriber's employees which it collects.
6.1 The Subscriber shall allow personnel of Netminders or its agents to have full and complete access to the premises of the Subscriber for the purposes of installing and providing the Services or any of them. The Subscriber shall at its own cost prepare the installation site and make all other necessary preparations in accordance with Netminders's specifications.
6.2 The Subscriber shall provide Netminders with all necessary co-operation, information, equipment, data and support which Netminders may reasonably require for the provision of the Services at such times as Netminders requests. Any such data shall be protected by the Privacy Policy of the Netminders
6.3 The Subscriber shall not, and warrants and undertakes that it will not, use the Services, the Equipment and the Subscriber Equipment (if applicable) to infringe any Intellectual Property Rights of any third party or to copy, reproduce, distribute, publish or otherwise transmit any unsolicited advertising or promotional material or any material which is obscene, indecent, seditious, offensive, defamatory or discriminatory or the publication or distribution of which is in breach of the confidence of Netminders or any third party.
6.4 The Subscriber shall not, and warrants and undertakes to Netminders that it will not, use or allow others to use the Services to circulate, publish, transmit, distribute any unsolicited advertising or promotional information or any content that is seditious, obscene, defamatory, indecent, threatening, offensive, liable to incite racial hatred, discriminatory, menacing or in breach of confidence or any related law which infringes the privacy of an individual or may cause Netminders in breach of any related Law.
6.5 The Subscriber shall not, and warrants and undertakes to Netminders that it will not, use or other to use the Services for junk mail, chain letters, Spamming, Spyware or the transmission of any unlawful material of any kind or nature.
6.6 The Subscriber shall not, and warrants and undertakes to Netminders that it will not, cause or allow others to cause any Security Attack on the System.
6.7 The Subscriber shall not, and warrants and undertakes to Netminders that it will not, act or allow others to act in such a way that may jeopardize or impair the provision of the Services by Netminders in Canada or any other parts of the world;
6.8 The Subscriber warrants and undertakes to Netminders that:
6.9 The Subscriber's right to use the Services is personal to the Subscriber. The Subscriber shall not license or lease or permit or purport to license or lease the use of the Services or permit any third party to use the Services, whether or not for financial or other consideration unless the Subscriber comes into a specific agreement with Netminders thereto. If the Subscriber designates more than one permitted user of the Services within its organization, the Subscriber shall bring the provisions of this Agreement to the attention of each permitted user and shall procure that each permitted user shall comply with the provisions of this Agreement. The Subscriber shall be responsible for use of the Services by its permitted users and the indemnity given in Clause 13.1 below shall extend to all such use of the Services.
6.10 The Subscriber shall at its own expense maintain and keep all Equipment in good condition. The Subscriber shall indemnify Netminders for any damage to the Equipment upon demand.
6.11 The Subscriber shall keep the PIN and/or Password confidential and be responsible for any and all use of the Services to which the Subscriber's PIN and/or Password is or are used. If the Subscriber becomes aware of any unauthorized access to the Services by any person who has used its PIN or Password without its permission, or if the Subscriber believes that its PIN or Password has been lost or stolen, the Subscriber shall immediately notify Netminders and the Subscriber shall be liable for all Charges and cost incurred until the Services is being suspended by Netminders. Netminders shall not be liable for any loss or damage which the Subscriber incurred by reason of any unauthorized access to the Services or any authorized use of its PIN or Password.
6.12 The Subscriber shall notify Netminders in writing as soon as practicable of any changes of Subscriber's information, including without limitation to office address and contact telephone number for the purpose of enabling Netminders to provide or continue to provide the Services to the Subscriber.
6.13 The Subscriber authorizes Netminders or grants Netminders the consent to use any of the Subscriber's information or personal data as defined in our Privacy Policy for the purpose of processing the registration and for the provision of the Services and any other services provided by Netminders for the time being (if any). The Subscriber also authorizes Netminders to transfer such information to any Group Companies and any agent, contractor or third party service provider for the purposes of credit verification, administration, marketing promotions, data processing, customer services or otherwise to perform its obligations or enforce its rights under this Agreement, or for any other purpose incidental to or in contemplation thereof.
6.14 The Subscriber authorizes Netminders or grants Netminders the consent to access or examine the Subscriber Content, and at Netminders's absolute discretion, remove or disable access to the Subscriber Content and the Subscriber Website, which Netminders considers in its sole opinion to have had in breach of the Applicable Law or the Acceptable Use Policy.
6.15 Subscriber shall comply with the General Terms and Conditions, Special Terms and Conditions, Acceptable Use Policy (if any) of the Services as published or posted on Yeusp's Website. Netminders may at any time and at its absolute discretion amend or vary the terms of the General Terms and Conditions, Special Terms and Conditions, Acceptable Use Policy of the Services by giving the Subscriber not less than thirty [30] days' prior written notice of such amendments or variations. For the purpose of this Clause, publication or posting of such amendments or variations on Netminders's Website or by e-mail to the Subscriber shall constitute written notice. The revised or amended terms will take effect when they are posted on Netminders's Website.
6.16 The Subscriber shall comply with the terms and conditions of the software licenses granted by Netminders to the Subscriber and shall indemnify Netminders against all claims, actions, expenses, losses and liabilities arising from a breach or non-observance of any term or condition of such software licenses.
6.17 If for any reason Netminders is unable to provide the Services (or any part thereof), the Subscriber hereby authorizes Netminders (i) to apply and obtain on behalf of the Subscriber and in the Subscriber's name the relevant Services (or part thereof) from the affiliates and/or business partners of Netminders (as the case may be); and (ii) to invoice and collect fees from the Subscriber for that Services (or part thereof) on behalf of the affiliates and/or business partners of Netminders.
7.1 Netminders may at its absolute discretion, without terminating this Agreement and without liability, immediately suspend part or all of the Services at any time until further notice if:
7.2 Netminders shall not be liable to the Subscriber, or any person claiming through the Subscriber, in contract, tort or otherwise (including negligence) for any loss or damage arising from suspension of the Services under this Agreement.
7.3 If Netminders suspends such Services due to any event in Clause 7.1.1 above,
7.4 Without prejudice to Netminders's rights to terminate this Agreement earlier pursuant to other clauses of this Agreement (including, without limitation, clause 10.4.1), Netminders shall be entitled to terminate this Agreement if the Services are suspended pursuant to clause 8.1 above for more than 10 days.
7.5 For the Subscriber who continues using or subscribing the Services after the expiration of the Initial Term, the Subscriber shall be liable to pay Netminders the Suspension Administration Fee if Netminders exercises its right to terminate this Agreement in accordance with Clauses 8.4, only to the extent when the suspension is made pursuant to Clauses 7.1.1 (only apply to termination made under Clause 10.3), 7.1.2, 7.1.4, 7.1.5 or 7.1.6.
7.6 Netminders shall be entitled to charge the Subscriber Suspension Administration Fee if Netminders exercises its right to terminate this Agreement in accordance with Clauses 7.4, only to the extent when suspension is made pursuant to Clauses 7.1.1 (only apply to termination made under Clause 10.3), 7.1.2, 7.1.4, 7.1.5 or 7.1.6, on the last one month prior to the expiration of the Initial Term.
The Subscriber warrants that it holds all necessary or desirable rights, licenses and other permissions in respect of all contents which it uploads to the Internet. The Subscriber hereby grants to Netminders a non-exclusive and royalty free license for the term of this Agreement to reproduce, publish, copy, transmit and otherwise use such contents for the purpose of providing the Services.
If the Subscriber cancels or terminates the Service before Commencement Date for any reason, the Subscriber shall be liable to pay Netminders as liquidated damages a sum equals to one month subscription fee of the Service and any extra costs incurred by Netminders for such cancellation.
We offer a 7 day money back guarantee on all Pre-Built/Ready-2-Go servers. If you cancel your account within 7 day of first signing up, we will provide you with a full refund. 7 day money back guarantee does not apply on all custom build servers. Also a customer whose account exceeds the included bandwidth will be required to pay any additional bandwidth accrued.
If a Subscriber requests for a cancellation and refund on their prepayment plan and is not within the first 7 days of first signing on, current month will be charged and the balance amount will be refunded, as a credit on their NetmindersHost account.
Any customer who has received a refund in the past, or has been a customer in the past 90 days is not eligible for the Netmindershost.com 7 day Money Back Guarantee.
For cancellation, we never accept any ticket cancellation. Client must press the cancellation button through their account area.
10.1 The Subscriber may at any time after the expiry of the Initial Term terminate this Agreement by giving not less than two (2) months' prior written notice to Netminders.
10.2 Netminders may terminate this Agreement at any time by giving not less than one (1) month's prior written notice to the Subscriber.
10.3 Yeusp may at any time terminate this Agreement forthwith on notice to the Subscriber if the Subscriber is in breach of Clause 6.3, 6.4, 6.5, 6.6, 6.7, 6.8, 6.9, 6.10 or 6.16 above.
10.4 Without prejudice to any other rights or remedies it may have (whether under this Agreement or at law), either party may terminate this Agreement immediately by serving written notice on the other if:
10.5 In this Clause, "Insolvent" means the appointment of, or the application to a court for the appointment of, a liquidator, provisional liquidator, receiver or manager to that party, the entering into a scheme of arrangement or composition with or for the benefit of that party's creditors generally, any reorganization, moratorium or other administration involving the creditors or any class of the creditors of that party, a resolution or proposed resolution to wind up that party, or that party becoming unable to pay its debts, or being deemed to have become unable to pay its debts, as and when they fall due within the meaning of Section 178 of the Companies Ordinance (Cap.32).
11.1 Termination of this Agreement will not relieve either party of any liability for breach of this Agreement or as may otherwise be established.
11.2 The provisions of, including but not limited to, Clauses 3, 4, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20 and 21 of this Agreement will continue in force despite the termination of this Agreement.
11.3 Within not more than thirty [30] days after termination of this Agreement for any reason, the Subscriber shall give personnel of Netminders or its agents full and free access to its premises to repossess any Equipment and software provided by Netminders. The Subscriber will return Equipment to Netminders in the same condition in which it was provided to the Subscriber (fair wear and tear excepted).
11.4 The Subscriber acknowledges that Netminders shall be entitled to pass the Subscriber's information to its debt collection agents if Netminders terminates this Agreement as a result of the Subscriber's failure to pay any Charges due to Netminders under this Agreement.
12.1 Nothing in this Agreement will exclude or restrict either party's liability for death or personal injury resulting from its negligence or for fraud that of its employees while acting in the course of their employment.
12.2 Subject to Clause 12.1 above, Netminders's liability in contract, tort or otherwise (including negligence) however arising out of or in connection with this Agreement will in respect of any one or more incidents not exceed the total Charges received by Netminders from the Subscriber in the month in which the incident occurs.
12.3 Subject to the express terms of this Agreement Netminders will not be liable to the Subscriber for any indirect or consequential loss, whether arising from negligence, breach of contract or tort (including but not limited to negligence)
12.4 To the extent permitted by law, Netminders, its Group Companies and any third party service provider of the Services, together with their respective directors, employees or agents expressly disclaim any liability for:
13.1 NetmindersHost is under no duty to look at each Subscriber's activities to determine if a violation of the AUP has occurred, nor do we assume any responsibility through our AUP to monitor or police Internet-related activities.
13.2 Any Subscriber of first violation, which NetmindersHost determines to have violated any element of this Acceptable Use Policy, shall receive an email, warning them of the violation. The service may be subject at NetmindersHost discretion to a temporary suspension pending a User's agreement in writing, to refrain from any further violations.
13.3 Any Subscriber of second violation that NetmindersHost determines to have committed a second violation of any element of this Acceptable Use Policy shall be subject to immediate suspension or termination of service without further notice.
13.4 We reserve the right, to drop the section of IP space involved in Spam or Denial-of-Service complaints if it is clear that the offending activity is causing great harm to parties on the Internet. In particular, if open relays are on your network or a customer's network, or if denial of service attacks are originating from your network. In certain rare cases, we may have to do this before attempting to contact you. If we do this, we will contact you as soon as is feasible.
14.1 The Subscriber shall indemnify Netminders, and keep Netminders indemnified, from and against any and all actions, claims, costs (including but not limited to legal costs), losses, damages and expenses arising out of the Subscriber's use of the Services or relating to the Subscriber's breach of any term of this Agreement or warranties and undertakings under this Agreement.
14.2 The Subscriber shall indemnify, and keep Netminders indemnified, from and against all claims, proceedings and costs (including legal costs) arising from or any part of the Subscriber Website, the Subscriber Equipment, the Subscriber Service and the Subscriber Content, including but not limited to, infringement or alleged infringement of any third party Intellectual Property Rights, defamation or misappropriation of trade secrets, by reason of Netminders's provision of the Services.
15.1 No warranties or representation are given by Netminders in relation to the Services or the use thereof by the Subscriber and Netminders gives no guarantee of end to end bandwidth capacity or availability on the Internet. To the extent permitted by law, Netminders excludes all implied warranties including, without limitation, as to quality and fitness for purpose of the Services.
15.2 No oral or written information given by Netminders, its employees, affiliates, or agents shall create a warranty or binding representation. The Subscriber acknowledges that it has not and will not rely on such information.
The Subscriber shall not assign its rights under this Agreement, in whole or in part, without the prior written consent of Netminders. Netminders may assign its rights under this Agreement at any time.
17.1 Any notice, bill statement or other document which may be given by either party under this Agreement will be deemed to have been duly given if left at or sent by prepaid post, facsimile transmission or electronic mail to the other party's registered office or any other address (including an electronic mail address) notified in writing in accordance with this Clause as an address to which notices, bill statements and other documents may be sent.
17.2 Any such communication will be deemed to have been received by the other party on the day of delivery (if left), three (3) days after the date of posting (if sent by prepaid post), one (1) day after the date of transmission (if sent by facsimile) and on the date on which the message is received in the recipient's electronic mailbox (if sent by electronic mail).
Failure or delay by Netminders to enforce any of its rights under this Agreement or the giving of additional time for performance or other indulgence is not a waiver of such right unless Netminders acknowledges the waiver in writing, nor will any single or partial exercise of any right or remedy preclude any further exercise of the same or the exercise of any other right. No waiver of any particular breach of the provisions of this Agreement will operate as a waiver of any repetition of such breach.
If any provision of this Agreement is found to be unenforceable or illegal, it shall be severed from this Agreement and will not affect the enforceability of the remainder of this Agreement. In this event the parties will use reasonable endeavors to agree any lawful and reasonable changes to this Agreement which may be necessary to effect as closely as possible the commercial intent of this Agreement.
Netminders may at any time and at its absolute discretion amend or vary the terms of this Agreement, the Services provided under this Agreement and any Charges therefore by giving the Subscriber not less than thirty [30] days' prior written notice of such amendments or variations. By continuing to use the Services without making any objection to such amendments or variations within thirty [30] days of such notice, the Subscriber is deemed to accept the same. For the purposes of this Clause, publication or posting of such amendments or variations on Netminders's Website or by e-mail to the Subscriber shall constitute written notice.
This Agreement represents the entire agreement between the parties in relation to the subject matter herein, and supersedes all prior agreements between the parties whether oral or written.
22.1 These terms and conditions shall be subject to the Special Terms and Conditions (if any) of the Service and if there is any inconsistency between them, such Special Terms and Conditions shall prevail to the extent of such inconsistency.
22.2 Yeusp shall not be a party to any transaction made by the Subscriber and any third party through the use of the Services.
22.3 Neither party is an agent, joint venture or partner with the other, and neither party shall have authorities to legally bind the other in any manner.
22.4 Please note that we send all new members a verification email to verify password and username. By submitting your email to us when you create an account, your email will be added within our opt-in email contact list. Members will receive periodic emails with information such as newsletters, email promotions on products or services, or special deals, from NetmindersHost, as well as any companies affiliated with NetmindersHost as well. If you wish to stop receiving these emails, you can click on the unsubscribe link that's included with every email or contact us directly.
Both signed parties shall comply with all laws, orders, ordinances and other public requirements now or hereafter affecting the agreement.